Say “no” to a solar customer bill of rights Build a promise-to-customers playbook instead.

October 29, 2025 at 12:00 PM
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<p>By Scott Nguyen, CEO and co-founder of Bodhi Residential solar doesn’t need a new “customer bill of rights.” It needs company-level promises that are embraced, measured and operationalized. A commitments playbook that starts with your company&#8217;s promise to customers and includes clear actions for your team and targeted outcomes can easily outperform rights-based mandates. I&#8230;</p> <p>The post <a href="https://www.solarpowerworldonline.com/2025/10/say-no-to-a-solar-customer-bill-of-rights/">Say &#8220;no&#8221; to a solar customer bill of rights &lt;br&gt;&lt;span style=&#039;color:#404040;font-weight:600;font-size:15px;&#039;&gt;Build a promise-to-customers playbook instead.&lt;/span&gt;</a> appeared first on <a href="https://www.solarpowerworldonline.com">Solar Power World</a>.</p>

<p>By Scott Nguyen, CEO and co-founder of Bodhi Residential solar doesn’t need a new “customer bill of rights.” It needs company-level promises that are embraced, measured and operationalized. A commitments playbook that starts with your company&#8217;s promise to customers and includes clear actions for your team and targeted outcomes can easily outperform rights-based mandates. I&#8230;</p>
<p>The post <a href="https://www.solarpowerworldonline.com/2025/10/say-no-to-a-solar-customer-bill-of-rights/">Say &#8220;no&#8221; to a solar customer bill of rights &lt;br&gt;&lt;span style=&#039;color:#404040;font-weight:600;font-size:15px;&#039;&gt;Build a promise-to-customers playbook instead.&lt;/span&gt;</a> appeared first on <a href="https://www.solarpowerworldonline.com">Solar Power World</a>.</p>

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