Tesla issues product recall for Powerwall 2 battery in Australia

<p class="p1"><span class="s1">Australia’s consumer watchdog has warned thousands of households to check their Tesla battery energy storage systems with a nationwide recall in place after reports of the manufacturer’s Powerwall 2 units catching fire and damaging homes.</span></p><p><strong>From <a href="https://www.pv-magazine-australia.com/2025/09/17/tesla-issues-product-recall-for-powerwall-2-battery/" rel="noopener" target="_blank">pv magazine Australia</a></strong></p>
<p>United States-based energy storage and electric vehicle manufacturing giant Tesla has issued a product recall for its Powerwall 2 battery energy storage systems in Australia after receiving reports of units catching fire.</p>
<p>Tesla said it has identified a safety concern with a batch of lithium-ion battery cells sourced from a third-party supplier following reports of “Powerwall 2 units with the affected battery cells smoking or emitting flames, resulting in minor property damage,” adding that the systems “may fail and overheat.”</p>
<p>In a statement, Tesla said nearly all affected units in Australia have already been discharged remotely, rendering them safe.</p>
<p>“Once your Powerwall 2 unit has been discharged and isolated from service, the unit does not pose any operational risk,” Tesla said, adding that “the remaining units are being discharged by Tesla service teams.”</p>
<p>The company said that the issue is limited to a specific group of Powerwall 2 customers and does not affect Powerwall 3 units.</p>
<p>A recall notice published by the Australian Competition and Consumer Commission (ACCC) says the affected Powerwall 2 units were sold between November 2020 and June 2022, and distributed across Australia by Tesla Motors Australia Pty Ltd.</p>
<p>Tesla said affected customers are being notified through the Tesla app and every affected Powerwall 2 unit will be removed and replaced under warranty and at no cost to customers. It is also considering compensation for any lost energy savings from discharged Powerwall 2 systems on a case-by-case basis.</p>
<p>The manufacturer said it is prioritising affected customers and will coordinate directly with them and their original installers to schedule removal of the existing unit and installation of a new system.</p>
<p>For more detail, refer to the Tesla App, email the company directly at &#x50;&#x57;&#x4e;&#x6f;&#x74;&#x69;&#x63;&#x65;&#x41;&#x4e;&#x5a;&#x40;&#x74;&#x65;&#x73;&#x6c;&#x61;&#x2e;&#x63;&#x6f;&#x6d; or call 1800 958 369.</p>